Privacy Policy
At Optiview, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility intelligence platform.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Email address (for magic link authentication)
- Account preferences and settings
- Usage data and audit history
1.2 Audit Data
When you run audits, we collect:
- Domain names and URLs you audit
- Publicly accessible website content (HTML, meta tags, structured data)
- Diagnostic results and scores
- Citation test queries and results
1.3 Automatically Collected Information
We automatically collect certain information when you use our service:
- Log data (IP address, browser type, access times)
- Device information
- Usage patterns and feature interactions
- Analytics data via Google Analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and complete audits
- Generate industry-specific citation test queries
- Send you audit results and reports
- Communicate with you about your account
- Analyze usage patterns to improve our platform
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data:
- Data is stored on secure Cloudflare infrastructure
- Authentication via magic links (no password storage)
- Encrypted data transmission (HTTPS/TLS)
- Regular security audits and updates
- Access controls and monitoring
4. Data Sharing and Disclosure
4.1 Third-Party Services
We use the following third-party services:
- Cloudflare: Infrastructure, CDN, and security
- Google Analytics: Usage analytics and insights
- AI Platform APIs: Citation testing (ChatGPT, Claude, Perplexity, Brave)
4.2 We Do NOT
- Sell your personal information
- Share your audit results with third parties
- Use your website content for AI training
- Disclose your data except as required by law
5. Your Data Rights
You have the right to:
- Access your personal data and audit history
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your audit results and reports
- Opt out of non-essential communications
- Object to data processing in certain circumstances
To exercise these rights, contact us at [email protected].
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Active Accounts: Data retained while account is active
- Deleted Accounts: Most data deleted within 30 days, some logs retained for security purposes
- Audit Results: Available for download as long as your account is active
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Analytics (via Google Analytics)
- User preferences
You can control cookie preferences through your browser settings.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the platform. Continued use after changes constitutes acceptance of the updated policy.
11. Bot Crawling and Public Data
Our OptiviewAuditBot only accesses publicly available website data and respects:
- robots.txt directives
- Meta robots tags
- Crawl-delay specifications
See our Bot Info page for complete documentation.
Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
- Email: [email protected]
- General inquiries: [email protected]