--- optiview_delivery: edge_optimized content_type: semantic_markdown source_url: https://optiview.ai/privacy/ brand_content: included publication_version: "9.0" published_at: 2026-10-16T20:36:07Z composition_version: composition-v2.1.0 presentation_version: presentation-v1.2.3 brand_content_source: narrative_graph delivery_publication: graph:33 narrative_versions: - 33 narrative_version: 33 --- # Optiview Privacy Notice [Back to Optiview](https://optiview.ai/) Find out what information Optiview collects, why we use it, how long we keep it and what choices you have. Each section contains the full policy language. [Read the full privacy notice (plain text) →](https://optiview.ai/privacy/notice.md) Updated November 11, 2026. This notice covers developer accounts and API processing, publishing administration, the public Optiview contact form, Website Preview, Ask Optiview assistant, support requests, optional Narrative Studio AI suggestions and the legacy readability audit. What we collect ## What we collect Signup inquiries collect your name, work email, company, website address and team type. You may also provide your goals, preferred start time and website platform. We record which form you used and the submission time. Earlier requests may contain fewer details. To limit abuse, our application temporarily stores a one-way hash derived from the request’s IP address; the contact request database does not store the raw IP address. How we use it ## How we use it We use these details to respond to your inquiry, arrange workspace setup or discuss an integration. New requests generate an internal email alert to hello@optiview.ai; the saved request remains available even if email delivery fails. Submitting the form does not create an account, start a subscription, or grant access to your website. Storage and retention ## Storage and retention Requests are stored on Cloudflare infrastructure and are available only to authorized administrators of Optiview’s own operator workspace. Contact requests are retained for up to 180 days unless removed sooner. Application rate-limit records are deleted within two days. Cloudflare may separately process network and security information to provide its services. Your choices ## Your choices Submission is optional. Do not include secrets, credentials, or sensitive personal information in the form. You can contact hello@optiview.ai, or reply to a message from us, to request correction or deletion of your contact request or to decline further contact. Public readability audit ## Public readability audit The audit fetches the public HTTPS URL you submit without using your browser cookies or credentials. Our application does not store the fetched page or the report. To limit abuse, it temporarily stores salted IP hashes, hostname hashes, and request counts for up to three days. Infrastructure logs may separately record request metadata. If you load the optional browser preview, your browser contacts the target website directly, and that site’s privacy practices apply. Website content preview ## Website content preview The public preview makes anonymous HTTPS requests and follows up to three validated redirects. When JavaScript is enabled, the preview can automatically use an isolated browser with a twenty-second limit. It allows same-origin GET resources and public JavaScript and stylesheet CDNs after public-host checks. This fresh browser may use its own anonymous same-origin session cookies; it never receives your browser cookies or credentials. The browser session is closed after the preview, and the fetched page and result are not cached. URL validation rejects credential-bearing addresses, and DNS checks reject hostnames that resolve to private-network addresses. The parser uses deterministic extraction, cleaning and organization of the requested page. It does not generate FAQs, infer company-wide information, call an LLM or fetch linked pages for enrichment. It accepts up to 2 MB of HTML and displays up to 200,000 characters of Markdown per view, marking larger previews as partial. Our application does not save the fetched source or result, or add it to a client draft. This demo does not save, approve or publish content. Website Preview has separate hashed rate counters, retained for up to three days. The separate Narrative Graph demo sends up to 24,000 characters from the submitted page and up to two linked, same-site About, FAQ or policy pages to OpenAI to generate six unapproved drafts. It does not save those drafts to a workspace or publish them. Rate limits and request metadata are retained separately from draft content. Narrative Graph demo drafts ## Narrative Graph demo drafts The public demo drafts Identity, Story, Offerings, Trust, Knowledge and Actions from the parsed page using AI. These are proposals, not verified facts. The combined preview preserves the parser output and adds the drafts separately. Copies you make remain under your control. Previously saved suggestion review packages ## Previously saved suggestion review packages Earlier suggestion workflows allowed downloading a supported suggestion and its cited evidence as a local review package. The package expires after 15 minutes and does not grant account access or publishing permission. These historical records remain subject to the original retention policy; the consolidated admin displays them read-only. Imported suggestions and evidence are stored for 90 days from import; edits do not extend this period. Deleting a suggestion clears its active text and evidence, while a minimal import identity remains until expiry to prevent replay. This application retention policy does not imply immediate deletion from infrastructure backups. Downloaded copies remain under your control. Review packages are not placed in URLs, analytics or persistent browser storage. On-demand evidence checks ## On-demand evidence checks The legacy evidence-check API can retrieve up to two original public evidence pages for an authorized editor using anonymous, bounded HTTPS requests. This does not use AI generation or run in the background. We retain only the latest comparison, source hashes and excerpt-presence observations until the suggestion expires or is deleted; fetched HTML and unrelated new page text are not stored. Metadata-only request receipts expire after 48 hours and are removed by retention cleanup; they enforce limits and prevent duplicate work. A check does not verify factual accuracy or change published content. Ask Optiview and support requests ## Ask Optiview and support requests The Ask Optiview assistant provides general guidance. It cannot inspect or change your account. When you use Ask Optiview, your question and up to two previous question-and-answer exchanges may be sent to OpenAI to generate responses using our approved public product documentation. Previous answers are included only if they were approved and displayed in your current conversation. We do not intentionally send your account records, browser cookies, visitor IP address or account identifiers to OpenAI. However, information you enter into the chat, including personal information, may be transmitted for processing. Please do not enter passwords, confidential business information, personal records or other sensitive information. Ask Optiview uses an OpenAI-hosted index of approved public Optiview documentation to retrieve relevant information. The assistant does not have access to your private workspace, account settings or customer data. Conversation history is maintained temporarily in your browser’s current page memory. Optiview does not save a persistent chat transcript through this feature. Starting a new conversation clears the previous conversation context from the widget; it does not delete data already transmitted to OpenAI. We configure OpenAI API requests not to store generated responses. This does not mean zero retention. OpenAI may retain submitted content and request metadata for abuse monitoring and other purposes described in its applicable API data policies. The public documentation index is stored separately until we delete it or the applicable storage lifecycle removes it. Cloudflare continues to provide Optiview infrastructure. AI-powered workflows are separate from the single-page parser. Do not enter passwords, payment details or private customer information. If you separately choose Contact support, the reply email and nonconfidential summary you review and consent to send are submitted to our support queue. Consent, request and account identifiers may also be recorded where applicable. Your chat transcript is not attached. Scheduled cleanup removes support queue requests older than 30 days, except requests currently being sent. This does not necessarily cover notification emails, AI-provider records or infrastructure backups, which may have different retention periods. An email provider accepting a notification does not confirm delivery to the recipient’s inbox. Narrative Studio AI suggestions ## Narrative Studio AI suggestions For websites where this private feature is enabled, an authorized administrator can choose Ask AI to send selected website passages and their editing request to OpenAI. The request does not include your API key in the browser, and the model is not given tools to browse or change your website. Do not enter secrets or sensitive personal information. We configure these API requests not to store generated responses; OpenAI’s applicable processing and retention policies still apply. Optiview saves the request, selected evidence, proposed text and usage records in your workspace to support review, avoid duplicate charges and enforce limits. Using a suggestion saves an unapproved draft. Explicit review and publication are separate steps. Published versions and their evidence remain available for audit and rollback; contact support about workspace data removal. Cookies and tracking ## Cookies and tracking With your permission, the public Optiview website uses Google Analytics to understand visits and page usage. The tag loads only after you choose Allow analytics. You can change your choice using Privacy choices in the footer; declining stops future analytics collection from our tag. We store your choice locally in your browser. Google Analytics may use cookies and process device, browser and interaction information. We disable Google signals and advertising personalization in our tag. Our page-view events omit URL query strings and fragments, and we do not send form entries, submitted demo URLs or generated answers as event parameters. With analytics permission, we also record campaign visits, audit and preview starts and outcomes, and accepted contact submissions. Campaign labels come from a fixed registry; arbitrary query values, submitted page addresses and form entries are excluded. A registered campaign label may be stored in session storage with a 30-minute attribution expiry to connect visits across these public tools. We remove an expired label when attribution is next checked. Declining analytics clears that label. Partial results are recorded separately from completed runs. An accepted contact submission is not a qualified lead or a sale. Analytics is not installed in the private dashboard. You can also clear existing analytics cookies through your browser settings. The private dashboard has separate authentication cookies used when you sign in. ## Developer API processing Developer accounts store a contact email, workspace name and hashed credential verifiers. Parse and Retrieve temporarily store submitted HTML or a source URL to process a job. Inputs are removed from active application storage after processing or timeout cleanup. Application cleanup does not immediately erase copies in infrastructure backups. Completed outputs remain private and available for seven days. Request metadata is retained up to 30 days without raw HTML or API secrets. Account, job, key, audit and financial records are retained as needed for service operation, abuse prevention, reconciliation and legal obligations. Submitted developer content is not used to train a model. Avoid submitting credentials or confidential information. Workspace admins can close developer access and revoke keys. Contact hello@optiview.ai for personal-data or unused-credit requests. See the [developer terms](https://optiview.ai/developers/terms/) for details. ## Additional source context Your website was built for people. Optiview makes it ready for AI, too. ### Try Optiview [See my site with Optiview](https://optiview.ai/demo/) · [Run your free AI Audit](https://optiview.ai/ai-audit/) ### Explore [Publish](https://optiview.ai/products/publish/) · [Parse](https://optiview.ai/products/parse/) · [Retrieve](https://optiview.ai/products/retrieve/) · [Pricing](https://optiview.ai/pricing/) ### Learn [Guides](https://optiview.ai/resources/) · [Developer docs](https://optiview.ai/developers/) · [Research & thinking](https://optiview.ai/research/) · [Experiments & methods](https://optiview.ai/proof/) · [AI Audit](https://optiview.ai/ai-audit/) · [AI agent directory](https://optiview.ai/agents/) · [FAQ](https://optiview.ai/faq/) ### Company [About Optiview](https://optiview.ai/about/) · [LinkedIn](https://www.linkedin.com/company/optiview-ai/) · [Agencies](https://optiview.ai/partners/) · [Contact](https://optiview.ai/#contact) · [Billing terms](https://optiview.ai/billing-policy/) --- # Published brand narrative # Site-wide brand information ## Who we are ### Optiview — Parse, Retrieve and Publish for AI Optiview helps businesses and developers make website information easier for AI to use. Parse converts supplied HTML into clean Markdown and source metadata. Retrieve fetches an eligible public HTTPS webpage and prepares its content. Publish helps a verified business prepare its own website content and make approved Narrative Graph context available through a supported connection. Parse and Retrieve use application keys and a prepaid developer wallet. Publish has separate website setup, ownership checks and a subscription. Optiview does not control whether an outside AI service discovers, uses or cites the resulting content. Applies to: Optiview ## Why we matter ### A clearer source, from website content to business context Webpages mix useful information with navigation, layout and application code. Businesses may also have important qualifications, answers and context that are not clearly published. Optiview gives developers a way to prepare source content for their applications, and gives businesses a way to publish the context their teams approve. Your application chooses how to use Parse and Retrieve results. Your business controls what it publishes through Publish. Clearer publishing makes information available; it does not determine an AI system’s answer. Each outside service chooses its own retrieval, recommendations and citations. ## What we offer ### Three products, with separate jobs and clear pricing - **Optiview Parse:** Supply complete HTML and a source URL. Receive clean Markdown, source and output hashes, parser details and processing warnings. Parse does not fetch the URL or execute JavaScript. A successful page uses 1 credit. - **Optiview Retrieve:** Supply one eligible public HTTPS URL. Optiview checks supported access and publisher policies, fetches anonymous static HTML and parses it. It does not search the web, execute JavaScript, bypass a login or access private networks. A successful page uses 5 credits total, including parsing. - **Developer credits:** USD $20 buys 20,000 credits shared by Parse and Retrieve. There is no developer subscription, automatic recharge or scheduled credit expiration. Failed jobs consume no credits. Applicable taxes and the total appear at checkout. Source size, quotas and retention limits apply. - **Optiview Publish:** USD $99 per website per month plus applicable tax. Connect a verified website, review the prepared source and optionally maintain approved Narrative Graph context in Identity, Story, Offerings, Trust, Knowledge and Actions. Choose site-wide or exact-page scope. Saving drafts does not publish them. Eligible AI tools can receive prepared Markdown or HTML through supported delivery, while ordinary visitors keep the normal website. Developer credits do not purchase Publish subscriptions. Parse and Retrieve do not add a customer’s private Narrative Graph to arbitrary third-party pages. See https://optiview.ai/pricing/ and https://optiview.ai/developers/ for the current offer and limits. ## Why trust us ### Inspect the output and understand what the evidence establishes Developers can inspect the prepared Markdown, job status, source metadata, processing warnings and credit ledger. Retrieve records the public source response it observed; Parse identifies supplied HTML rather than claiming to verify the current origin. Publish administrators can review parser output, the combined published-output preview, source checks and publication history. A preview is separate from a recorded live delivery. Saved edits remain separate from the active publication until explicitly published. Our experiment pages contain selected first-party AI conversations and source comparisons. Delivery records establish what was served, not downstream ingestion, recommendations, citations or revenue. Observed language matches do not establish causation or a consistent visibility improvement. Explore the evidence and limitations at https://optiview.ai/proof/. ## Helpful knowledge ### Common questions about the three products **Which product should I use?** Use Parse when you already have HTML. Use Retrieve when you need Optiview to fetch one eligible public page first. Use Publish when your business wants to prepare its verified website and publish approved context. **Do Parse and Retrieve require website ownership or DNS changes?** No website connection is needed for these developer products. You remain responsible for source rights and permitted downstream use. Public availability does not grant a reuse license. **How do developer accounts and keys work?** Create a developer workspace and save the personal sign-in key and offline recovery code. Create scoped service keys for server-side applications. Email is an unverified contact identifier, not account-ownership proof or an email-only recovery method. Keep all credentials private. **Can my agent use Optiview?** The authenticated developer API returns prepared content for your application or model. A downloadable JavaScript client and local MCP adapter are available. Your host must authorize sources and any credit expenditure. Compatibility does not establish adoption or a partnership with an AI provider. **Does the API include my private Narrative Graph?** Parse and Retrieve are source-only. Verified website publishing and approved publisher context belong to the separate Publish workflow. **Does Publish replace our website or CMS?** No. Your website stays in its existing system. Your web team establishes and tests a supported connection. Your team reviews and explicitly publishes any Narrative Graph additions. Ordinary visitors retain the normal website experience. **Does every AI tool get the prepared version?** No. Delivery depends on the website connection, source eligibility and the request. Some tools explicitly request Markdown; supported AI requests may also receive prepared Markdown or HTML through eligible delivery paths. Traditional search crawlers retain the original website response. A claimed tool name does not prove the requester’s identity. **Does the demo publish or save to our workspace?** No. The public demo is a separate preview. Its AI-generated examples require review and do not transfer automatically into an approved publication. **Will Optiview guarantee citations or recommendations?** No. Optiview prepares and publishes sources. Outside AI services choose what to retrieve, use and cite. ## What to do next ### Choose your starting point - [Compare Parse, Retrieve and Publish](https://optiview.ai/products/) to choose the right workflow. - [Create a developer workspace](https://app.optiview.ai/developers) for self-service Parse and Retrieve, then add credits and create an application key. - [Read the API quickstart and agent-tool setup](https://optiview.ai/developers/) for request examples, supported sources, errors, quotas and downloads. - [Review pricing and terms](https://optiview.ai/pricing/) for prepaid credits and the separate Publish plan. - [Preview your website](https://optiview.ai/demo/) to inspect prepared content and explore unapproved narrative examples without connecting or publishing. - [Plan Publish setup](https://optiview.ai/onboarding/) with your web team. Publishing requires ownership checks, review and a supported connection; contact [hello@optiview.ai](mailto:hello@optiview.ai) for assisted setup. Already using Publish? Review your Narrative Graph, publish approved changes explicitly, inspect the combined source in Markdown and check recorded delivery in Activity. Keep your existing visibility tools to study downstream AI answers.